We understand and respect your privacy concerns. Accordingly, we provide this Privacy Policy to explain how Nomoon (“we” or “us”) collects and uses the personal information you provide to us while accessing our website nomoontravel.com and/or affiliated websites, www.tulum-travel.com, www.tulumrides.com, www.toursoftulum.com, www.tulumcenote.com, www.tulumtaxis.com, and www.tulumyachts.com (individually or collectively the “Site”). This Privacy Policy also sets forth (i) the measures we take to secure your personal information and (ii) the options you have regarding the use and disclosure of your personal information on the Site.
By using the Site, you accept and agree to the terms of this Privacy Policy.
Collection of Information
We collect personal information about you that you provide to us in the following ways:
- When you provide your contact information to us such as your name, shipping and billing address, email address, and telephone number.
- When you book our travel services and enter your personal information in order for us to process your transaction.
- When you enter personal information in order to participate in surveys, contests, sweepstakes, or promotions on the Site.
Use of Information
The information we collect on the Site is used to provide you with a personal and efficient experience while you access the Site. This allows us to streamline your experience to:
- Make the Site easier to use by filling in previously entered information so that you don’t have to enter the same information multiple times.
- Introduce you to new content, including new products, features and promotions.
- Administer the promotions in which you participate.
We also use personal information obtained from you to communicate with you via email to inform you of travel bookings, promotions, reviews and surveys.
Third Party Access to Information
We may share your personal information with service providers acting on our behalf who are contractually bound to keep such information confidential. For example, logistics services may use your personal information in order to complete a delivery to you. Another example would be our tour operator may use your personal information in order to pick you up at the airport during your travels.
In addition, we may use or disclose your personal information in the good faith belief that we are lawfully required to do so, or that doing so is reasonably necessary to protect you, to comply with legal process or the instructions of legal authorities, to respond to any claims, to enforce our legal rights, or to protect the rights, property or personal safety of ourselves, our employees, you or members of the public.
We may share your personal information with our advertisers, sponsors, and other business partners in order to administer or otherwise further the purpose of any contests, sweepstakes, surveys, or promotions sponsored on the Site.
We do not sell or otherwise provide your personal information to any third party except as set forth herein.
Security Measures
We use reasonable security measures in order to protect against the loss, misuse and alteration of any information under our control. We rely on third party providers to physically secure the computer hardware on which your personal information is stored. Only those employees who need access to your personal information in order to perform a function listed herein will have access to such information.
The security of your information is of the utmost importance to us, and customary industry safeguards are utilized to ensure such security. However, complete security cannot be guaranteed.
Choices You Have Regarding Your Personal Information
There are options available to you if you do not want your personal information used by us as provided in this Privacy Policy. For example, most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. If you reject our cookies, certain of the functions and conveniences of the Site may not work properly but you do not have to accept our cookies in order to use the Site.
Opting Out
If you no longer wish to subscribe to emails from us, you may remove yourself from our list at any time by requesting to unsubscribe by directly responding to the subscription email or e-mail our Customer Care at care@nomoontravel.com.
Privacy of Minors
This Site is not directed to children. We do not knowingly collect personal information from individuals under 13 years of age. If we find that we have inadvertently collected information from individuals under 13 years of age without parental consent, we will promptly delete that information from our database.
Revisions to Privacy Policy
We may amend this Privacy Policy at any time by posting a revised version on the Site. Any changes will be effective upon such posting unless stated otherwise on the Site. In certain cases, where we make material changes to this Privacy Policy, we may seek to obtain your consent or provide you with an opportunity to opt out before making any new use of your personal information.
If you do not accept the terms of this Privacy Policy, you are prohibited from using the Site.
Questions
If you would like to review, or request changes to, any of your personal information collected through the Site, please submit your request per the instructions shown below.
How to Reach Us
If you have questions regarding this Privacy Policy, you may contact us through the Site by emailing us at legal@nomoontravel.com which will allow you to submit your inquiries directly through the Site.
Effective Date: August 15, 2016
